:root{
  --bg:#F4F5F7;
  --surface:#FFFFFF;
  --ink:#1F2937;
  --muted:#6B7280;
  --line:#E5E7EB;
  --line-strong:#D8DCE3;

  --navy:#16233F;
  --navy-active:#25396A;
  --navy-soft:#EEF1F7;

  --brand-cup-a:#C97B3D;
  --brand-cup-b:#7B4B2A;

  --blue:#2563EB;   --blue-soft:#DCEAFB;
  --green:#059669;  --green-soft:#D8F3E7;
  --amber:#D97706;  --amber-soft:#FCEBD0;
  --purple:#7C3AED; --purple-soft:#EDE7FC;
  --red:#DC2626;    --red-soft:#FBE1E1;
}
*{box-sizing:border-box;}
html,body{margin:0;padding:0;}
body{
  background:var(--bg);
  color:var(--ink);
  font-family:'Inter',sans-serif;
  font-size:14.5px;
  line-height:1.55;
}
h1,h2,h3{font-family:'Inter',sans-serif;font-weight:700;letter-spacing:-0.01em;color:var(--ink);}
a{color:var(--navy);}
.mono{font-family:'JetBrains Mono',monospace;}

/* Layout */
#shell{display:flex;min-height:100vh;}
.sidebar{
  width:250px;flex-shrink:0;background:var(--navy);color:#C7CEDC;
  display:flex;flex-direction:column;position:sticky;top:0;height:100vh;
}
.brand{padding:20px 20px 16px 20px;display:flex;align-items:center;gap:10px;}
.brand-cup{
  width:34px;height:34px;border-radius:50%;flex-shrink:0;
  background:linear-gradient(135deg, var(--brand-cup-a), var(--brand-cup-b));
  display:flex;align-items:center;justify-content:center;font-size:17px;
}
.brand-mark{font-size:16px;font-weight:700;color:#fff;line-height:1.1;}
.brand-sub{font-size:10.5px;color:#8C97AE;letter-spacing:0.03em;}

nav.side-nav{flex:1;padding:10px 12px;overflow-y:auto;}
.nav-section-label{
  font-size:10.5px;font-weight:700;color:#7E8AA3;letter-spacing:0.06em;
  text-transform:uppercase;padding:14px 12px 6px 12px;
}
.side-link{
  display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:8px;
  color:#C7CEDC;text-decoration:none;font-size:13.5px;font-weight:500;margin-bottom:2px;
}
.side-link:hover{background:rgba(255,255,255,0.06);color:#fff;}
.side-link.active{background:var(--navy-active);color:#fff;}
.side-user{padding:16px 20px;border-top:1px solid rgba(255,255,255,0.08);font-size:12px;color:#8C97AE;}
.side-user strong{display:block;color:#fff;font-size:13px;}
.side-user a{color:#B9C2D6;font-size:11.5px;}

.topstrip{
  background:var(--surface);border-bottom:1px solid var(--line);
  padding:14px 32px;display:flex;justify-content:space-between;align-items:center;
  font-size:13px;color:var(--muted);
}
.topstrip .org{display:flex;align-items:center;gap:8px;color:var(--ink);font-weight:600;}

main.content{flex:1;min-width:0;}
.content-inner{padding:30px 36px 60px 36px;}
.topbar{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:24px;flex-wrap:wrap;gap:14px;}
.topbar h1{font-size:24px;margin:0 0 4px 0;}
.topbar p{margin:0;color:var(--muted);font-size:13.5px;max-width:580px;}

/* Buttons */
.btn{background:var(--navy);color:#fff;border:none;padding:9px 18px;border-radius:8px;font-size:13.5px;font-weight:600;cursor:pointer;text-decoration:none;display:inline-block;font-family:'Inter',sans-serif;}
.btn:hover{background:#0F1930;}
.btn-ghost{background:transparent;color:var(--ink);border:1px solid var(--line-strong);}
.btn-ghost:hover{background:var(--navy-soft);}
.btn-danger{background:var(--red);}
.btn-danger:hover{background:#B91C1C;}
.btn-sm{padding:6px 12px;font-size:12.5px;}

/* Forms */
.field{margin-bottom:15px;}
.field label{display:block;font-size:12px;font-weight:600;color:var(--muted);margin-bottom:5px;}
.field input, .field select, .field textarea{
  width:100%;border:1px solid var(--line-strong);border-radius:8px;padding:10px 12px;
  font-size:13.5px;font-family:'Inter',sans-serif;color:var(--ink);background:#fff;
}
.field textarea{resize:vertical;min-height:90px;}
.field-row{display:grid;grid-template-columns:1fr 1fr;gap:14px;}
.form-card{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:26px 28px;max-width:640px;}
.form-actions{display:flex;gap:10px;margin-top:18px;}
.help-text{font-size:12px;color:var(--muted);margin-top:4px;}

/* Login — layout dividido en diagonal, misma familia visual que Coffee-RRHH */
.login-wrap{
  min-height:100vh;position:relative;display:flex;align-items:center;
  background:var(--bg);overflow:hidden;
}
.login-diagonal{
  position:absolute;top:0;left:0;height:100%;width:46%;
  background:linear-gradient(165deg,#0F1930 0%, var(--navy) 55%, #2B3E66 100%);
  clip-path:polygon(0 0, 100% 0, 62% 100%, 0 100%);
  z-index:0;
}
.login-card{
  position:relative;z-index:1;background:var(--surface);border-radius:16px;
  padding:44px 40px;width:100%;max-width:360px;margin-left:6vw;
  box-shadow:0 24px 70px rgba(15,25,48,0.22);text-align:center;
}
.login-icon{font-size:46px;line-height:1;margin-bottom:14px;}
.login-card h1{font-size:22px;margin:0;color:var(--navy);}
.login-card p.tag{color:var(--muted);font-size:12.5px;margin:4px 0 28px 0;}
.login-card .field{text-align:left;}
.login-card .pw-wrap{position:relative;}
.login-card .pw-wrap .toggle-pw{
  position:absolute;right:10px;top:50%;transform:translateY(-50%);
  background:none;border:none;cursor:pointer;color:var(--muted);font-size:15px;padding:2px;
}
.btn-block{width:100%;display:flex;align-items:center;justify-content:center;gap:8px;padding:12px 18px;font-size:14px;}
.login-demo{margin-top:22px;padding:14px 16px;background:var(--navy-soft);border-radius:10px;font-size:11px;color:var(--muted);text-align:left;}
.login-demo b{color:var(--ink);}
.login-footer{margin-top:22px;font-size:11px;color:var(--muted);}

/* Tables */
.table-wrap{background:var(--surface);border:1px solid var(--line);border-radius:12px;overflow:hidden;}
table{width:100%;border-collapse:collapse;}
thead th{text-align:left;font-size:11px;color:var(--muted);font-weight:700;padding:12px 16px;border-bottom:1px solid var(--line);text-transform:uppercase;letter-spacing:0.04em;}
tbody td{padding:13px 16px;border-bottom:1px solid var(--line);font-size:13.5px;vertical-align:top;}
tbody tr:last-child td{border-bottom:none;}
tbody tr:hover{background:#FAFBFC;}
.id-cell{font-family:'JetBrains Mono',monospace;font-size:12.5px;color:var(--muted);white-space:nowrap;}
.title-cell{font-weight:600;max-width:280px;}
.title-cell .sub{color:var(--muted);font-size:12px;font-weight:400;margin-top:2px;}
.row-actions a{color:var(--navy);font-weight:600;font-size:12.5px;text-decoration:none;}
.row-actions a:hover{text-decoration:underline;}

/* Badges */
.badge{display:inline-block;padding:3px 11px;border-radius:20px;font-size:11.5px;font-weight:700;white-space:nowrap;}
.badge-open{background:var(--amber-soft);color:var(--amber);}
.badge-progress{background:var(--blue-soft);color:var(--blue);}
.badge-done{background:var(--green-soft);color:var(--green);}
.badge-rejected{background:var(--red-soft);color:var(--red);}

/* KPI cards — chip de icono + número, como Coffee-RRHH */
.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:16px;margin-bottom:28px;}
.kpi{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:18px 20px;display:flex;align-items:center;gap:14px;}
.kpi-icon{width:44px;height:44px;border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:19px;flex-shrink:0;}
.kpi-icon.blue{background:var(--blue-soft);color:var(--blue);}
.kpi-icon.green{background:var(--green-soft);color:var(--green);}
.kpi-icon.amber{background:var(--amber-soft);color:var(--amber);}
.kpi-icon.purple{background:var(--purple-soft);color:var(--purple);}
.kpi-icon.red{background:var(--red-soft);color:var(--red);}
.kpi .num{font-size:24px;font-weight:700;color:var(--ink);line-height:1.1;}
.kpi .label{color:var(--muted);font-size:12.5px;margin-top:2px;}

.section-title{font-size:13px;font-weight:700;color:var(--muted);margin:28px 0 10px 0;text-transform:uppercase;letter-spacing:0.04em;}

.empty-state{padding:60px 30px;text-align:center;color:var(--muted);}
.empty-state .big{font-size:15px;color:var(--ink);font-weight:600;margin-bottom:6px;}

.toolbar{display:flex;gap:10px;margin-bottom:16px;flex-wrap:wrap;align-items:center;}
.toolbar select, .toolbar input{border:1px solid var(--line-strong);background:var(--surface);padding:8px 12px;border-radius:8px;font-size:13px;font-family:'Inter',sans-serif;}

.alert{padding:12px 16px;border-radius:8px;margin-bottom:18px;font-size:13.5px;}
.alert-success{background:var(--green-soft);color:#125C43;}
.alert-error{background:var(--red-soft);color:#7A1E1E;}

/* Ticket detail */
.ticket-header{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;flex-wrap:wrap;margin-bottom:18px;}
.ticket-meta{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:14px;background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:18px 20px;margin-bottom:22px;}
.ticket-meta .item .k{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:0.03em;}
.ticket-meta .item .v{font-size:14px;font-weight:600;margin-top:2px;}
.timeline{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:6px 0;}
.timeline-item{padding:14px 22px;border-bottom:1px solid var(--line);}
.timeline-item:last-child{border-bottom:none;}
.timeline-item .meta{font-size:11.5px;color:var(--muted);margin-bottom:4px;}
.timeline-item .comment{font-size:13.5px;white-space:pre-wrap;}
.status-pill-row{display:flex;gap:8px;margin-bottom:6px;flex-wrap:wrap;}

@media (max-width:780px){
  .sidebar{position:fixed;transform:translateX(-100%);transition:transform .2s;z-index:60;}
  .sidebar.open{transform:translateX(0);}
  .content-inner{padding:20px 16px 50px 16px;}
  .field-row{grid-template-columns:1fr;}
}